Privacy Policy
At Spin Shark Casino, we value the trust our players place in us and take the protection of personal data seriously. We are committed to collecting, using, and storing your information in a secure, responsible, and transparent way. This Privacy Policy explains how your data is handled when you use our website and services, so you can make informed decisions about your experience with Spin Shark Casino.
Data Processing
This Privacy Policy describes how Spin Shark Casino processes personal data in line with applicable gambling laws and regulatory obligations. Processing this information is necessary for providing access to our games, managing player accounts, and delivering related services.
Spin Shark Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.
By using our services, you agree to this Privacy Policy. As it may be updated from time to time, we recommend checking this page regularly. Continued use of Spin Shark Casino after any changes means you accept the revised policy.
Collection of Information
We may collect different types of personal information through our website and services, including:
- Registration and contact details, such as your name, email address, phone number, date of birth, and residential address
- Information you provide during communication with our support team by email, live chat, or other channels
- Transaction details, including deposits, withdrawals, and betting activity
- Technical and usage data relating to how you interact with our website
- Identity verification documents and other compliance-related records required by law
Usage of Information
The personal data we collect may be used for the following purposes:
- To create and manage your account
- To process payments, withdrawals, and gaming transactions
- To provide customer support and respond to your requests
- To carry out identity verification and regulatory checks
- To send marketing communications where you have given your consent
- To comply with anti-money laundering, fraud prevention, and other legal obligations
- To monitor suspicious, fraudulent, or unlawful activity
- To analyse performance and improve our products, services, and website functionality
Marketing Communications
Where you have given your consent, Spin Shark Casino may use your personal data to send promotional offers, updates, and other marketing materials related to our products and services. You can withdraw your consent at any time by updating your account settings or contacting customer support.
Disclosure of Information
We do not sell or rent your personal information to third parties. However, your data may be shared in the following circumstances:
- Within our corporate group, where necessary to provide our services
- With trusted business partners who assist with operational and regulatory requirements
- With third-party service providers, such as payment processors, identity verification providers, and fraud prevention partners
Any such sharing is carried out under appropriate confidentiality and data protection arrangements.
Data Security and Retention
Spin Shark Casino applies appropriate technical and organisational safeguards to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. We retain personal information only for as long as necessary to meet legal, regulatory, and operational requirements. This may include retaining certain records for at least five years after account closure in accordance with anti-money laundering obligations.
Cookies and Tracking
Spin Shark Casino uses cookies and similar tracking technologies to improve website performance, personalise your experience, analyse site usage, and support marketing activity. You can manage or disable cookies through your browser settings, although doing so may affect certain features and functionality of the website.
Your Rights and Contact Information
You may have the right to access the personal data we hold about you, request corrections, ask for deletion where applicable, and object to the use of your data for direct marketing. If you have any questions, concerns, or requests regarding your personal information, you may contact our Data Protection Officer by email. Where GDPR applies, you also have the right to lodge a complaint with the relevant supervisory authority.
Spin Shark Casino is committed to protecting your privacy and maintaining a safe, secure, and compliant gaming environment. If you need any further information about how your data is used, please contact us.